What is cheaper, renting furniture or buying furniture?
Whether renting is cheaper than buying depends on how long you are going to use the furniture. If you choose to hire furniture in combination with KeyPro’s transport and installation service, you will not have to worry about a thing. All you have to do is select the furniture you need and we will do the rest. This ensures you save a lot of time and won’t get stuck with products you would have bought otherwise. In addition, renting always ensures that you have working products for the entire duration of the contract.
What is the advantage of renting furniture?
When you rent furniture, you pay for the use of it, not for the possession. If you no longer need (certain) products, you can return them. You don’t have to worry about them anymore. Another advantage of renting is that you always get the guarantee that your product works and continues to work. If something breaks, we will provide you with a replacement product. This may be the same product or an equivalent alternative.
Is it possible to collect products in one of your stores?
Unfortunately, it is not possible to collect products yourself. We have our own transport and installation service that can deliver our products to any location. This way you can be sure that your rented products are transported, placed and installed in the right way.
What does the deposit amount entail?
The deposit amount will be maintained by us as a guarantee for the delivered products. At the end of the term, we refund the deposit amount within 14 days, when all provided products are present and undamaged. Normal signs of use are of course not included in this.
You charge transport and installation costs. What does that mean?
We have our own transport and installation service. This means that we take care of the entire logistics process so you won’t have to worry about it. The costs cover delivery, placement and installation (moving in) & de-installation and return (moving out) and environmental costs.
What is the notice period at KeyPro?
We apply a notice period of 1 calendar month. Aren’t you sure how long you will need the furniture? Choose the minimum rental period you need and have your contract extended automatically. This ensures you remain flexible and never pay too much!
Can I extend my rental contract?
Yes, you can extend your contract at any time. If you sign a contract with us it will automatically continue after the end date. After the end date, we apply a notice period of 1 calendar month.
How can I cancel my contract with KeyPro?
You can easily end your contract by sending an e-mail to email@example.com. Please mention in your email the address where the furniture was delivered and the date when you want to end the contract and pick up the furniture. Please note that we apply a cancellation period of 1 calendar month.
As soon as we receive your email, we will send you a confirmation of your cancellation and schedule a time to collect the furniture.
Can I buy furniture from you after the rental period?
It is possible to purchase furniture at the end of the rental period. We would be happy to look into the possibilities of buying the furniture from us. Please note that it is not always possible to buy (all) products. When your product is rented again to someone else, we reserve the right not to sell the product.
Are the products new or used?
The products you rent at KeyPro are new or (young) used. As we think it is a shame to throw away products, we invest in durable furniture which we maintain with the greatest care. This way, you can be sure that you will get a good working product that you can enjoy to the fullest.
What is the delivery time of rental furniture?
The delivery time depends on a number of things. For example, are all products in stock, how many products should be delivered and where should it be delivered? Through our webshop you can only view products that are in stock. This ensures your products are available on short notice. When products are in stock, we aim to deliver and install them to you within 2-5 working days. In some cases, we can even deliver within 24 hours. Please contact us directly if you have an urgent request.
I have a service request, where can I submit this?
If something goes wrong or if something has become defective, we are happy to help you. You can use this form to submit a service request to us. We will process your question as soon as possible.
Is your question not listed? Please contact us!