Frequently asked questions

Whether renting is cheaper than buying depends on how long you are going to use the furniture. If you choose to rent furniture in combination with KeyPro’s transport and installation service, you won’t have to worry about a thing. All you have to do is select the furniture you need and we will do the rest. This ensures you save a lot of time and won’t get stuck with products you would have bought otherwise. In addition, renting always ensures you have working products for the entire duration of the contract.

When you rent furniture, you pay for the use of it, not for the possession. If you no longer need (certain) products, you can return them. You don’t have to worry about them anymore. Another advantage of renting is that you always get the guarantee that your product works and continues to work. If something breaks, we’ll provide you with a replacement product. This may be the same product or an equivalent alternative.

The cost of renting furniture depends on your specific situation. This includes the number of items, the rental period, and the needs of the residents or the project. That is why we work with tailor-made quotations.

This way, you know exactly what to expect, without surprises. Simply request a quotation, and we will calculate it for you while also thinking along with you right away.

The products you rent at KeyPro are new or (young) used. As we think it is a shame to throw away products, we invest in durable furniture which we maintain with the greatest care. This way, you can be sure that you will get a good working product that you can enjoy to the fullest.

The delivery time for our furniture depends on a number of factors, such as the delivery location, how many items are needed, and whether everything is in stock. In most cases, we can deliver and install within 2 to 5 working days after you approve the quotation. Sometimes, a product may be temporarily unavailable in the right warehouse. In that case, we will always offer an equivalent alternative. Would you like to know quickly what is possible? Request a no-obligation quotation, and we will review the options with you right away.

Unfortunately, it’s not possible to collect products yourself. We have our own transportation and installation service that can deliver our products to any location. This way you can be sure that your rented products are transported, placed and installed in the right way.

We apply the following conditions for our deliveries and returns:

• Exemptions, permits, tolls, ferry services, parking costs, removal of traffic obstacles (such as bollards and gates) and related work to arrange/organise this are not included;
• Parking a maximum of 20 metres from the front door. If parking further than 20 metres is required, a surcharge will apply;
• The traffic area, in and around the delivery location, must have sufficient space to transport the goods without increasing the risk of damage. There must be at least 10 cm of free space around a product;
• Spaces must be freely accessible without being hindered by obstacles, people and objects;
• If we need to wait longer than 15 minutes, a surcharge will be applied. There is also a chance that a new delivery moment has to be scheduled with additional delivery costs;
• If there is no lift available at the location, products will be delivered up to and including the first floor. For products from the 2nd floor, a surcharge will have to be paid:
• If a lift is available, it must be suitable for use of goods delivery.
• It is at all times the client’s responsibility that ordered products can be placed and installed at the correct location without hindrance. If goods do not fit, have to be returned or have to be delivered again as an alternative, the costs shall be borne by the client.

No, we only deliver on weekdays (Monday to Friday) on office hours (from 08:00 to 18:00).

Of course. We understand that schedules can change. Please inform us in time if anything changes by emailing info@keypro.nl or by calling us. We will quickly arrange a new delivery appointment.

With a change of residents, you don’t have to worry about anything. KeyPro handles the entire process: if needed, we collect the furniture, ensure everything is thoroughly cleaned, and refurnish the property for the next resident. Everything is done quickly, neatly, and without hassle, so the property is always ready for the next step.

The deposit amount serves as a guarantee for the delivered furniture and depends on the rental value of your order. At the end of the rental period, we will refund the deposit within 14 days, provided that all furniture is complete and undamaged. Normal signs of use and wear are not a problem.

We have our own in-house transport and installation service. This means that we take care of the entire logistics process, so you do not have to worry about a thing. The costs cover delivery, placement and installation (move-in), as well as de-installation and collection (move-out), and environmental charges.

After the agreed rental period, your contract is automatically renewed. This means you can continue renting for as long as you like.

It is possible to purchase furniture at the end of the rental period. We would be happy to look into the possibilities of buying the furniture from us. Please note that it is not always possible to buy (all) products. When your product is rented again to someone else, we reserve the right not to sell the product.

If something goes wrong or if something has become defective, we are happy to help you. You can use this form to submit a service request to us. We will process your request as soon as possible.

Is your question not listed? Please contact us!

Our styling is suitable for any type of home, from compact apartments to spacious family houses and luxury villas. We always tailor the interior to match the style of the property and the target audience you want to attract. This way, you get the most out of the presentation.

A styled home looks more attractive, warmer, and more professional. This leads to more online clicks, more viewings, and a stronger emotional connection during visits. As a result, you often see this reflected in the number of offers and the final selling price.

In principle, we furnish all living areas: living room, dining room, kitchen, bedrooms, bathroom, and hallway. We also include outdoor spaces such as the balcony or garden, as they contribute to the first impression.

No problem. We have experience styling multiple homes simultaneously, even across different locations. We coordinate planning and execution to ensure everything runs smoothly and efficiently.

On the agreed day, our team arrives with furniture and accessories. We take care of the styling from A to Z: from unloading and placing everything to the final finishing touches. Within one day, the property is ready for the photographer. And once the house is sold, we collect everything again.

Certainly. You simply extend it on a monthly basis, starting from €325 including VAT. No hassle, no notice period, just flexibility.

We recommend contacting us at least two weeks in advance. But need it done quickly? Thanks to our own stock and logistics, we can often move fast, sometimes within just a few days.

Temporary rental of a complete interior for expats, often for 3 to 12 months.

We deliver, furnish the space, and collect everything again once the tenant leaves.

Yes, rentals are possible from as little as 1 month. We tailor everything to the expat’s length of stay.

Yes, our furnishing packages are complete. Everything from bed textiles to cutlery is included.

Think of safety, hygiene, multifunctional furniture, and fast installation. KeyPro provides complete tailor-made furnishing solutions.

Within 5 working days, including delivery, setup, and installation.

Certainly, we furnish according to each family situation: 1, 2, 3, or 4 persons. We can also adapt the furnishing for larger groups and for specific needs, such as elderly people, children, or residents with reduced mobility.

Yes, we specialize in large-scale deliveries for municipalities and asylum reception centres.

Yes, we align the planning with your needs and delivery dates.

Yes, it can. We tailor the furnishing for each project to the residents. Upon request, we adapt the interior for children, elderly people, individuals with reduced mobility, or even for pets.

That’s no problem. If a project lasts longer than expected, we simply adjust the rental period. You can email info@keypro.nl with the updated dates and schedule a new collection appointment.

As a tenant, you are required to report any damage, defects, or malfunctions to us. Within 48 hours of receiving a report, we will arrange for repair or replacement, unless this cannot reasonably be expected of us. All related costs (such as cleaning, repairs, and transport) will be charged to the tenant. For more details, please refer to our general terms and conditions.

At KeyPro, sustainability means extending the lifespan of furniture. Our furniture is reused multiple times, lasts for years, and saves raw materials. That’s exactly where the greatest CO₂ reduction is achieved with furniture. On our Circular Furniture page, you can read more about this.

We believe impact is greater when you work together. That’s why we collaborate with municipalities, housing corporations, companies, and partners such as Circulair Groningen en Drenthe to achieve sustainable and social goals.

Responsible entrepreneurship means working transparently, choosing local suppliers, ensuring safe working conditions, and organizing our logistics as sustainably as possible, for example, using emission-free vehicles. We safeguard this through our certifications.

We combine environmental benefits with social value. With circular furniture rental, we reduce CO₂ emissions, while through social return and community projects we create opportunities for people who are distanced from the labor market.

Social Return means that we actively contribute to employment opportunities for, among others, permit holders and people with a distance to the labour market. In addition, we support projects such as Maggie’s and Adopteer Regenwoud. You can read more about this on our Social Return & Community Projects page.

Our impact is reflected in a variety of projects: from furnishing temporary homes with circular furniture to setting up collaborations for sustainable procurement. Take a look at our cases and partnerships for inspiring examples.

Yes, we would be happy to discuss creating impact together. Please contact us via our contact form or call us directly at 085 002 21 10 for more information.